SENIOR USER EXPERIENCE DESIGNER - CONTRACT

UC Berkeley, Berkeley, California
February 2019 - July 2019


PRODUCT DESIGNER / DESIGNER II

Microsoft, Mountain View, California
October 2013 - November 2018 (5 years)

Web & Mobile. Shifts for Microsoft Teams. As a Product Designer on a team with PM, Engineering, and Research, I designed product features for several versions of Shifts for Microsoft Teams. I developed page and component patterns, designed features, and owned the user story for how to schedule and assign activities (breaks, lunch, workstations). brian.design/url/teams

Web & Mobile. O365, Dynamics CRM App for Outlook.  As a Product Designer on a team with PM, Engineering, and Research, I designed product features for several versions of the Dynamics CRM App for Outlook, including multiple vision decks.


USER EXPERIENCE DESIGNER

Microsoft, Mountain View, California
Nov 2008 - October 2013 (5 years)

Web & Mobile. Hotmail, Outlook.com, Office 365. As a UX designer on a team with PM, Engineering, and Research, I designed product features for Hotmail, Outlook.com, and later Office 365, including conversation threading and automatic categorization of incoming mail. I designed the online People experience, worked on pixel-perfect baselines and grids, and generally aligned and proposed new patterns. I also built vision decks. brian.design/url/outlook


INTERFACE DESIGNER

Center for Research on Learning, University of Kansas
Aug 2006 - Jul 2008

Project direction, lead front-end, lead user interface (UI), and lead user experience (UX) for Semantic Web Applications. Designed, developed, and maintained student tutorials to support a large-scale computer-based assessment and learning system. In 2006, delivered 2.7 million computer-based statewide NCLB assessments. Worked within a multidisciplinary and multicultural team. Presented concepts using scenarios, storyboards, wireframes, flowcharts, and working prototypes. brian.design/url/ku


WEB ENGINEER - CONTRACT

Glam Media, Inc. San Francisco, California
Feb 2006 - Jul 2006

Implemented and customized Drupal, an open source content management system. Worked within a multidisciplinary and multicultural team both remotely and on-site. Extensive use of web and server technologies while building the Glam Network, a new online network of blogs; GlamSpace, a new community similar to MySpace.


INTERFACE DESIGN AND ENGINEER

Allen Press, Inc. Lawrence, Kansas
Jul 2004 - Jan 2006

Constructed rapid prototypes, task analyses, use cases, interaction models, screenshots, and utilized information architecture techniques for online journal sites and web-based internal/external content management systems.


ASSISTIVE TECHNOLOGY STAFF

Eugene Research Institute. Eugene, Oregon
2002, 2001 summer

Projects involved user feedback, task analysis studies, flowchart creation, storyboards, and software use-model development using Flash. Assistive technology presenter: 16th Annual Oregon Inservice on Developmental Disabilities (Corvallis).


MANAGEMENT

True Value Hardware and Just Ask Rental
1993 - 1996

Assistant Store Manager and Rental Manager (1000 items). Trained employees. Tracked and ordered store inventory. Attended seminars in: Chicago, Atlanta, and Las Vegas. Enacted Rental Procedures. Directly communicated with vendors. Solved customer and contractor problems.


AWARDS

IDEA2003 Gold Award presented by the Industrial Designers Society of America and sponsored by BusinessWeek. Project: Sustainable Design


PRESENTATIONS

Carter, B. (January, 2008). Universal Design Considerations for the Kansas Computerized Assessments Online Teacher Instructions. Hawaii International Conference on Education, 5 January 2008. Honolulu, HI. (Session Leader, Educational Technology Panel)

Carter, B. (August, 2007). New Developments in 3D. University of Kansas Center for Research on Learning. Lawrence, KS. Topics included Pavervision3D, Flash CS3, Collada, Blender, and Photoshop CS3 + Collada techniques. (Invited presentation)

Carter, B. (July, 2002). Basic Concepts of Web Usability. Early Intervention Program, University of Oregon. Eugene, OR. (Invited presentation)


EDUCATION

BFA, INDD - Industrial Design at University of Kansas
Fall 2003, 5 year program, Master's equivalent
Human-Computer Interaction and Design Methods
Minor in Anthropology


SKILLS

User Experience (UX), Project Management, Feature Planning, User Stories, Sketch App, Interaction Design, User-centered Design, Experience Design, Rapid Prototyping, Product Design, User Interface Design, InVision, Adobe Photoshop, Adobe Illustrator, After Effects, jQuery, HTML5, XSLT, Design Thinking, Net Promoter Score, Origami Studio, CSS Animations, CSS3, Android Studio, Design Sprints, Accessibility, Usability, Information Design, Information Architecture


CONTACT

Brian Carter
San Francisco, CA
resume (at) brian.design